Shipping policy

Shipping Policy

Processing time
Orders are typically processed and dispatched within 1–3 business days of payment confirmation.

Carriers
We ship with a selection of carriers depending on your location and order size. Available carriers may include PostNord, DHL, UPS and others. You will receive a shipping confirmation by email once your order has been dispatched. For parcel shipments, a tracking number will be included so you can follow your delivery.

Delivery time
We do our best to deliver as quickly as possible, but delays can occasionally occur. We therefore do not guarantee delivery by a specific date and cannot be held responsible for delays caused by carriers or customs.

Shipping costs
Shipping costs are calculated at checkout based on your location and order weight. Orders above a certain value qualify for free shipping — the threshold is displayed in the cart.

Undelivered or returned shipments
If a shipment is not collected from the pickup point, or is returned to us for reasons attributable to the customer — such as an incorrect address, unpaid customs fees or duties, or failure to collect the parcel in time — we do not refund the shipping cost. This applies to both the original shipping fee and the cost of returning the shipment to us. These costs will be deducted from the purchase amount when your refund is processed. An additional fee of 150 SEK might be applied for administration costs.

International shipments
For orders outside the EU, customs duties, import taxes and vat may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.